INTRODUCTION
Quest IV, Inc. is committed to protecting and respecting your privacy. This Privacy and Cookie Policy (“Policy”) describes how we treat information that you provide to us or that we collect about you.
By personal data, we refer to data that relates to you as an identified or identifiable person. Personal data include your name, your address, your telephone number and your e-mail address. Anonymous information, which we are not in a position to relate to you, does not qualify as personal data.
We may collect personal data as well as other information when you use the following services: Our websites, including questiv.com and any other Tabula Rasa portals hosted by questiv.com on which this Policy is posted (the “Sites”). Your creation and use of a Tabula Rasa portal account on any of the Sites (an “Account”). For more information on Accounts and how to create an Account please see our Terms of Service.
In this Policy we refer to the Sites and the Account as the “Services”.
Please read this Policy carefully. By use of any of the Services, you accept the Privacy Policy. If you do not agree to this Privacy Policy, please do not attempt to use the Services. By accepting this Policy, you signify your consent to the collection and other processing of your personal data in accordance with and for the purposes set out in this Policy.
INFORMATION WE COLLECT
Quest IV, Inc. collects some information from you when you provide it to us directly, such as via an online form or when you talk with our technical support team.
HOW WE USE YOUR INFORMATION
We use your personal and non-personal information in the following ways to:
- Operate, improve, and develop our services;
- Identify, fix, and troubleshoot bugs and service errors;
- Provide software updates;
- Help keep our services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies;
- Help identify and troubleshoot problems with your account;
- Communicate with you and respond to your specific requests or questions;
- Manage and send you confirmations and important information about your account
HOW WE PROTECT YOUR PERSONAL INFORMATION
Security of your information is a priority at Quest IV, Inc. and we take a range of measures to help protect it, including encryption of sensitive information. Even so, no security measure is 100% perfect. This means we cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small text files stored on your Internet browser. We use cookies and similar technologies to help us understand things like what web pages, features or documents you view. This information helps us keep track of your profile, measure the effectiveness of our services and otherwise help enhance your user experience. You can disable cookies, limit the types of cookies you allow, or set your browser to alert you when cookies are being sent. Please refer to http://www.allaboutcookies.org or the guidance provided by your individual web browser if you’d like help in managing your cookie preferences.
We use other technologies for similar purposes as a cookie. We use internal log files (which contain technical data such as your account name) to monitor traffic, troubleshoot technical problems, detect and prevent fraud and enforce our User Agreement. Other examples include HTML 5 cookies, Silverlight Application Storage, device fingerprints and “flash cookies.” If you want to remove flash cookies or prevent them from being placed, adjust your preferences in the Macromedia Website Privacy Settings Panel at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html. We currently do not respond to Do Not Track (DNT) signals. We may adopt a DNT standard if one is established. In the meantime, you may opt out of certain types of tracking, including certain analytics and tailored advertising by changing your cookie settings.
CHANGES TO OUR POLICY
Quest IV, Inc. may update this policy from time to time, so please review it frequently. Your continued use of our services means you accept the changes. Once you accept this policy, we will not enforce future changes we deem in good faith to be material absent your express agreement to the changed terms. If you are asked to affirmatively accept material changes to this policy and you decline to do so, you may not be able to continue to use the services provided. The latest version of this Policy will always be available on the Sites.
QUESTIONS AND COMMENTS
If you have a complaint or question about this policy, you may contact us at https://www.questiv.com/contact/. When you visit this website, you accept the following provisions and conditions without reservation.